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DiscussionSLA

Can't buy license

Published 4 months ago

Published 4 months ago

Aleksov

Updated 4 months ago

0

Can't buy any license using Mastercard. In safari card frame opens, but after I fill all fields and click confirm, I redirected to lianlian's "processing..." page and nothing happened.
In other browsers card frame not shown, can't load.

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Carrie-SafeLine

Admin

Updated 4 months ago

0

Please wait for a while. Let me check.
I'm Carrie, the operations manager of SafeLine WAF.

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Carrie-SafeLine

Admin

Updated 4 months ago

0

I saw your Mastercard ending in 11.
On our backend, the payment status still shows as pending.

Could you use another card to pay? Or could you check with your bank about the status of this transaction?

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