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DiscussionSLA

Protect a website without Anti-Bot Page

Published a year ago

# SafeLine WAF
# ❓ question

Published a year ago

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Julian

Updated 2 years ago

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After setup of a web service in Defense Mode, all visitors see the verification page from SafeLine. Why is that? Is there an option to only show this page to matches from Custom Rules?

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Naldela Teleyal

Updated 2 years ago

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You can disable Bot Protection, when not needed. Custom rules with "Anti-Bot" will still hit if necessary.
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Julian

Updated 2 years ago

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For me it looks like that
Bildschirmfoto_2024-11-18_um_16.50.59.png

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Naldela Teleyal

Updated 2 years ago

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Then you're on 7.1.0 and need to update. Current version is 7.2.3

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Julian

Updated 2 years ago

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Alright, thanks. But just to be sure, in 7.1.0 there is no option to let users visit the site without the challenge other than Audit mode which will not block any users?

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Naldela Teleyal

Updated 2 years ago

Sounds like, that there is a custom role triggering the anti-bot. You may want to take a look there

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Julian

Updated 2 years ago

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I checked that, but I only have one custom anti-bot rule, and it shows Hits 0, Verified 0

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Julian

Updated 2 years ago

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I updated to 7.2.3 now it looks like that but still every user gets the anti-bot challenge page. I enabled Bot Protect - same behaviour, disabled Bot Protect - still the same.
Bildschirmfoto_2024-11-18_um_21.05.18.png

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Carrie

Updated 2 years ago

You should set up custom rules to let users visit the site without the challenge. Configuring theBot Protecton your Web Services will apply to all of your visitors.

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Julian

Updated 2 years ago

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I even deleted the only Anti-Bot custom rule, that I had.

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zhiduopc

Updated 2 years ago

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It depends on your configuration. It shouldn't be like this. Normally, it should be a hit rule before the blocking verification page appears. Has your problem been solved?

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Julian

Updated 2 years ago

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No, it still shows the verification page for all users.

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Julian

Updated 2 years ago

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Where can I find the config files on the server to check if something is left over from a previous definition or version maybe?

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