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DiscussionSLA

[ERROR] license invalid

Published a year ago

# SafeLine WAF
# ❓ question

Published a year ago

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jlvargas

Updated a year ago

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Hi, I'm trying to configure safeline pro in HA, running the command on the slave machine:
docker exec safeline-mgt /app/mgt start-sync -m 192.168.22.17:9443 -t g5fCkZnwvfdZ8WfCH288msqSIbsN274A
I get [ERROR] invalid license😩

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Carrie

Updated a year ago

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Hi. One license can only be used on one SafeLine machine.
If you want to set up a slave node, you need another license.

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Carrie

Updated a year ago

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We saw your message sent from our website. Please check the email I sent you about this issue.

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PAN

Updated a year ago

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Hi, this feels a bit like a scam. The PRO license I sold as having the feature "HA/SLAVE" but to use the feature I now need to purchase and additional license. Everyone be aware of this!!! You need 2 licenses to use the PRO feature HA/SLAVE....

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Carrie

Updated a year ago

What we usually encounter is that customers ask if the master and slave nodes can share a license before making a purchase.
We’re sorry this caused confusion in your case, and really appreciate you helping us spot the issue.
We’ll clearly highlight this point in the product interface or on the purchase page soon.