Published 9 months ago
Published 9 months ago
YaneonY
Updated 9 months ago
0
It's working fine so far, but... I found a user which is bein blocked. I would like to see why he was blocked, for what reason, but there are literally no details about that. His IP seems to be clean according to your database.
https://share.maze.st/r/824KJG3V.png
So, any way to see details?!
Carrie
Updated 9 months ago
If an IP fails the challenge (verified 0 times), it indicates that the request is not from a human user. It could be a bot or a request initiated via a command/script.
YaneonY
Updated 9 months ago
0
We checked togther and he was using chrome.
Carrie
Updated 9 months ago
A “normal” user might also fail the Anti-Bot Challenge for various reasons, such as:
If all possible causes have been ruled out but he still cannot pass the challenge, please kindly provide a screenshot or video.
YaneonY
Updated 9 months ago
0
But it is possible to see which of all checks has failed?
Carrie
Updated 9 months ago
One of the reasons is security considerations.
SafeLine is a security product available to everyone.
Revealing detailed reasons for failing the Anti-Bot Challenge could allow attackers to bypass protections and expose internal system logic, which would reduce SafeLine’s overall effectiveness.
YaneonY
Updated 9 months ago
0
It's nice for debugging tho.
YaneonY
Updated 9 months ago
0
Just like it is in "Allow & Deny" section.
YaneonY
Updated 9 months ago
0
Hm... that's true. Good point!